WEBSITE FORMS
Website Forms to WhatsApp and Google Sheets, Automatically
When someone fills your website form, they get a WhatsApp reply in moments and their details land in your sheet or CRM.
QUICK ANSWER
Smart Growth AI connects your website enquiry form to WhatsApp and Google Sheets using our custom form API and webhooks. Each submission can trigger an approved WhatsApp message with useful details, be saved to your free Google Sheet, and be sent to your CRM. Hot enquiries can also be added to a voice follow-up.
01
Reply while they are still on your site
A WhatsApp message arrives moments after the form is submitted, with a brochure, location or callback number.
02
No more lost enquiry emails
Form fills go to a shared Google Sheet or CRM instead of sitting in one person's inbox.
03
Works with your current website
Keep your existing form and site; we connect it through the custom form API and webhooks.
Where website enquiries usually get stuck
On many websites, the enquiry form sends an email to one inbox. Sometimes that is the owner, sometimes the front desk, sometimes an address nobody checks on weekends. By the time someone calls back, the parent or patient has already spoken to two other places.
Connecting your website form to WhatsApp and Google Sheets fixes the two biggest problems: the slow first reply, and the scattered lead list.
What happens after someone submits
- Instant WhatsApp reply. An approved template goes to the number they entered, for example a course brochure, clinic location, doctor timings or a callback number.
- Saved to your sheet. The submission is added to your free Google Sheet, alongside leads from every other channel.
- Sent to your CRM. If you use Zoho, HubSpot, LeadSquared, TeleCRM or your own system, the lead can go there too through webhooks and API.
- Handed to a person. If they reply on WhatsApp, a chatbot can answer basics and pass them to your team in the shared inbox.
How it works
Option A: Keep your existing form
Your developer or website agency points the form's submission to our custom form API, or adds a webhook call. Your website design does not change.
Option B: Use a Smart Growth AI form
If you do not have a form yet, or want something simpler, we can provide a form that posts to the same flow. You can embed it on your site or share the link.
Then set up the reply
We write the WhatsApp template, get it approved, map the form fields to your sheet columns, and test with a real submission before going live.
Consent matters
Add a simple line near the submit button saying you will contact the person on WhatsApp, SMS or phone. Clear consent keeps your WhatsApp quality rating healthy and respects people's choices. Anyone who later opts out is handled by our unsubscribe management on every channel.
Website forms and the Smart Growth AI Campaign
Website forms catch people who come to you. The Smart Growth AI Campaign reaches out to people who have not found you yet, using a short voice call and follow-ups on RCS, WhatsApp and SMS based on interest. Both feed the same Google Sheet, so your team works from one list no matter how the lead started. The AI campaign report then shows cost per lead, which helps you compare outbound campaigns with your website's own flow.
Good form habits
- Ask for mobile number first and make it clear that WhatsApp is used.
- Keep the form short: name, mobile, city and one interest question is often enough.
- Use a dropdown for course or service, so the data stays clean in your sheet.
- Show a thank-you message on the page that says "check WhatsApp for details".
Who this helps most
Schools and colleges during admission season, clinics taking appointment requests, diagnostic labs offering home collection, and loan or insurance teams collecting quote requests all benefit from a faster first reply.
Fast replies, without being pushy
A quick reply does not have to be a sales pitch. Confirm what the person asked about and give them something useful.
See our Google Sheets integration for how leads are organised, or book a demo and we will connect a test form with you.
FAQ
Questions people ask
Can I keep my current website form?
Yes. Your developer or web agency can point the form to our custom form API or add a webhook call. Your site design stays the same, and submissions start flowing into WhatsApp and your sheet.
Do website form leads get a WhatsApp message automatically?
Yes. Each submission can trigger an approved WhatsApp template to the number entered, usually with useful details like a brochure, location, timings or a callback number. The person should have agreed to be contacted.
Which website builders does this work with?
Any website whose form can send data to an outside URL or webhook can usually be connected. If your form cannot, we can provide a Smart Growth AI form to embed or share as a link.
Where are website leads stored?
In your free Google Sheet, and optionally in your CRM through webhooks and API. Each row can show that the lead came from your website, along with the form answers.
Do I need a developer?
For a Smart Growth AI form, no. To connect an existing custom form, a small change by your web developer is usually needed, and our team will guide them through it during onboarding.
TALK TO A REAL PERSON